Privacy Policy
Privacy Policy
Poolnest, Inc. (“Poolnest”) takes the privacy of its users seriously. This Privacy Policy (“Privacy Policy”) outlines how Poolnest may collect, utilize, store, disclose, and process your personal information when you access or use Poolnest’s products and services. This includes services provided through https://www.poolnest.com, associated websites, mobile software applications, and other offerings (collectively called the “Services”). By utilizing these Services, you indicate your acceptance of this Privacy Policy. If you disagree with the terms outlined in this Privacy Policy, please refrain from using the Services. Poolnest may modify this Privacy Policy periodically by publishing updates at this URL and sending notification emails. Your ongoing use of the Services subsequent to the publication of such modifications will be considered your acceptance of those changes.
Poolnest encourages you to review this Privacy Policy thoroughly, but here are some essential aspects of our privacy practices.
Applicability of Privacy Policy
This Privacy Policy is relevant when you utilize the Services or disclose information to Poolnest and may undergo revisions at any given time. More information on applicability can be reviewed below.
Information Collected from You
We gather all data you furnish, including details provided through the Services, your devices (e.g., computers, smartphones, and tablets), and telephone and email communications. Additionally, we receive information from partners and employ technologies such as cookies. More information can be reviewed below.
How We Utilize Your Information
We handle your personal information based on your consent, as required to deliver our services, or as detailed herein. Additionally, we may employ your personal information to fulfill legal obligations, conduct our business operations, safeguard the vital interests of you, our customers, or the public, and pursue other legitimate interests of Poolnest, as elaborated below. More information can be reviewed below.
How We Share Your Information
We collaborate with our partners, service providers, contractors, agents, and third-party vendors to share your information as necessary for order fulfillment or Services. This includes but is not limited to, tasks such as processing credit cards, managing website hosting, product shipment, advertising, and addressing other requests made to Poolnest. Additionally, we may share your information to comply with legal requirements or for other legitimate interests. More information can be reviewed here.
How Your Information Is Stored and Secured by Poolnest
Poolnest may store your information in any country where Poolnest, its affiliates, partners, or providers operate facilities. Your information will be retained for the duration necessary for the purposes outlined in the Privacy Policy. Poolnest has incorporated technological and organizational measures to safeguard the personal information of its users against unauthorized access, theft, loss, use, disclosure, or modification. More information can be reviewed here.
Accessing and Modifying Your Information with Poolnest
You have the ability to access, obtain copies of, delete, alter, or correct your personal information. Additionally, you can request changes to how we use your personal information by utilizing the contact information provided below. More information can be reviewed here.
Additional Privacy Details
Poolnest’s databases are situated in the United States, and by using the Services, you consent to transfer your personal information from your location to the United States and any other country where Poolnest, its affiliates, subsidiaries, or service providers have facilities. The Services are not intended for use by children under the age of 13 years old. You may possess additional rights under applicable law. For any inquiries about this privacy policy, please contact us using the contact information provided below.
Applicability of Privacy Policy
This Privacy Policy becomes effective when you access the Services or provide information to Poolnest, as outlined below. Your use of the Services implies you have agreed to this Privacy Policy, subject to potential updates by us at any time. If you choose not to agree to this Privacy Policy for any reason, kindly refrain from using the Services or sharing your information with us. It’s essential to note that this Privacy Policy exclusively pertains to the Services and does not extend to any third-party websites linked to or from it or any third-party website incorporating Poolnest content or functionality. We lack control over the privacy policies or practices of other entities.
Information We Collect From You
We collect and receive all user information via the Services. It includes website input fields (including advertisements), email (including email campaigns), phone, and web chat when you place an order, register for our Service, enter a contest, subscribe to the Service, request to receive catalog and brochure, participate in promotion or contest, or our ways through official correspondence. Information often includes personal information that helps identify you as a user, including but not limited to your first and last name, portal, IP, postal, telephone number, and email addresses. The user reserves the right to choose what information to share and the corresponding services you wish to engage in. Users can choose not to provide information to us. Still, we require some information about you to access certain functionalities of the Services, such as those mentioned above, or for tracking your preferences, initiating specific actions, and subscribing to a newsletter.
We may also periodically acquire information about you as a user from affiliated entities, partners, and independent third-party sources, incorporating it into our information database. This could include details about your interaction with advertisements on third-party websites, updated postal addresses, and specific demographic information.
When you send text messages to another user or customer using the Services, we might employ a third-party service provider to track these messages. The purpose is to prevent fraud, ensure accurate fee charges, enforce the Terms of Service, and facilitate quality and training efforts. This process involves real-time reception and storage of data about your text messages, encompassing the date and time, your phone number, and the message content.
In the course of providing the Services, we utilize tracking technologies such as cookies, log files, web beacons, device identifiers, advertising identifiers, and others, including those from third-party service providers like Google Analytics, Google Maps, and other cloud-based services. These technologies automatically gather information about your preferences, performance data, and web usage. For instance, your IP address, device details, internet service provider information, web browser specifics, and the referring website’s address may be collected. Geolocation signals may also be obtained to personalize the Services, deliver more relevant ads and search results, and enhance the overall user experience. Note that the Services do not recognize or respond to “do not track” signals from browsers. While you can manage the information collected by these tracking technologies by adjusting browser or device settings, such adjustments may impact or disable certain Service functionalities.
How We Utilize Your Information
Services are provided after personal information is processed upon receiving consent or as otherwise outlined in this Privacy Policy. Additionally, we may use your personal information to fulfill legal obligations, conduct business operations, safeguard the vital interests of you, our customers, or the public, or pursue other legitimate interests of Poolnest, as explained in this Privacy Policy.
Specifically, we may use your personal information to:
- Service Improvement – Improve and optimize the Services and content of Services based on user feedback.
- Personalized User Experience – Measure engagement with the Services to understand how you and other users interact with and utilize the Services and associated resources.
- Improve Customer Service – Utilize user information to develop the Services and address user support needs effectively.
- Process Transactions: – Fulfill your requests, confirm and track orders, subscriptions, or registrations, and process credit cards and product shipments. This information is not shared with external parties beyond what is necessary for providing the Services and related activities.
- Send Periodic Communications – Use the email address provided in contact or registration forms to send information and updates related to the Services, respond to inquiries, or fulfill requests. If you opt into our mailing list, you may receive emails containing Pool Nest news, updates, related product offerings, service information, and marketing material. Unsubscribe instructions are included in each email, or you can contact us to unsubscribe from emails. With your consent, Pool Nest may also contact you via text message or telephone regarding requested services, features, improvements, or other products and services of potential interest.
Pool Nest utilizes Stripe’s global payment process platform for analytics, payments, and other business services. Stripe may gather information about the devices accessing its services. Stripe uses this information to operate and enhance the services it offers to Pool Nest, with a particular focus on fraud detection. For further details about Stripe and to review its privacy policy, please visit https://stripe.com/privacy. Our third-party service providers may use their own privacy policy and terms of Service that may differ from those of Pool Nest.
Sharing Your Information
Poolnest might share user information with third-party vendors, partners, contractors, and service providers to the extent it is used to provide Services. Our partners might contact you directly to obtain any necessary information to facilitate the use of services, respond to requests, or fulfill orders.
Third-party vendors might include business analytics providers, credit card processing providers, marketing providers, communication services providers, customer service providers, website hosting providers, security providers, and transportation providers. Poolnest may authorize third-party vendors to collect user information on behalf of Poolnest to provide necessary features within the Services. Third-party vendors can collect personal information to the extent it is used to provide Services and is not permitted to share or use personal information beyond Pool Nest Services while providing security and confidentiality measures.
A credit card might be required to buy products and services from or to use Services. We do NOT HAVE CONTROL over third-party billing services. We use commercially reasonable means to ensure your credit card information is PROTECTED and STAYS CONFIDENTIAL by using only third-party vendors with industry-standard encryption technology to protect your information from unauthorized use or misuse. However, you understand and agree that Pool Nest is in no way responsible for any misuse of your credit card number:
Pool Nest might share your information:
- To respond to court orders, legal processes, and subpoenas; to protect Pool Nest’s legal rights against legal claims or as required by law. In such cases, Pool Nest reserves the right to raise or waive any legal objection or right available to us.
- Related to a corporate transaction such as a merger, consolidation, asset sale, bankruptcy, or divestiture.
- When Pool Nest believes it is appropriate and necessary to investigate, prevent, or take action against illegal activities and to defend and protect the legal rights, interests, and safety of the company, its Services, customers, or others connected to our Terms of Service.
Apart from the above, Pool Nest will contact or notify the user when third parties receive personal information to provide Services.
Personal Information You Post in Public Areas – Messages posted as customer feedback or reviews may be accessible to other users of the Services and the public. You are advised that personal information shared anywhere can be read, collected, used, or disseminated by others, used to send you unsolicited information, or used for other purposes. The user should assume full responsibility for posting such information and agree that Pool Nest will not be responsible in any way for personal information you choose to post in these public areas.
Aggregated Information. We may share anonymized or aggregated personal information, combining it with data from other users, to prevent individual identification. This information may be disclosed to third parties, including Pool Nest partners, sponsors, and advertisers, to analyze trends and report on content engagement and how many people saw or visited the content, ads, or materials. Additionally, Pool Nest may use Services data and personal information for research purposes.
How Poolnest Will Store And Secure Your Information
Personal information collected by Poolnest may be stored and processed in the United States, your region, or any country where Poolnest or its subsidiaries, affiliates, or vendors operate facilities. Your information will be retained as long as necessary for the purpose of Services as outlined in this Privacy Policy and commercially reasonable time for fraud prevention, archives, backup, audit purposes, or required by law.
Pool Nest will take organizational and technological measures to protect your information against unauthorized use, loss, and theft. For example;
- SSL Login Credentials are used to transmit data,
- Only trusted third-party providers store information,
- All Services systems are password-protected,
- Access to all Services is limited on an individual user basis.
Pool Nest complies with data protection laws.
Accessing And Updating Your Information
Subject to your jurisdiction’s laws, you can (i) access your personal information and learn how we process it, (ii) inquire about our disclosure of your information with third parties for direct marketing, (iii) correct inaccuracies through corrections or update, (iv) object to our use, (v) request data deletion from our database, and (vi) download shared information on Pool Nest Services. Requests are subject to others’ rights and applicable law. We may verify your identity and charge a fee, where permitted by law, for providing copies of your personal information.
Additional Privacy Information
Data Transfer. Our databases are based in the United States. If you use our Services outside the U.S., you agree to transfer your personal information to the United States and other countries where Poolnest operates. Users are solely responsible for ensuring local laws, rules, and regulations compliance. You consent to its storage in the United States by providing your information.
Data Collection from Children. The Services are not for children under the age of 13. Do not use or provide personal information to Poolnest if you are under 13 or unable to consent to personal information processing in your country.
